At San Tan Valley Landscaping LLC, customer satisfaction is our first priority. We seek to set the proper expectations and honor all of our commitments. From initials designs to the final product, we truly hope that every step is a rewarding experience for all who is in any business with San Tan Valley Landscaping LLC. Since we are so confident in our work, every job includes a comprehensive warranty.
Please contact us with any questions or concerns that may come to fruition. We will promptly set up an appointment with you and one of our employees will gladly answer all your questions.
Upon receipt of the remaining balance due, your Owner Manuals will be transferred to you and your Warranty will go into effect.
Plants including turf, shrubs, trees, vines and cacti have a 120 Day limited warranty from the date your project was completed. Any dead plants that need to be replaced under warranty will be allowed a onetime replacement if requested within 120 days of installation. Saguaros, ocotillo and roses are excluded from any warranty. Plants/trees are guaranteed only if San Tan Valley Landscaping has installed an automatic irrigation system. Any damage related to inclement weather, such as wind, frost, rain or heat shall not be covered in this warranty. Plants and Trees – The replacement guarantee is applicable one time only in the same location as the original planting. Brazilian Pepper Trees are not guaranteed when planted during the months on March 1 through October 1. Purple Leaf Plumbs are not guaranteed during summer months.
Irrigation including emitters, main lines, timer clock and valves have a One Year limited warranty from the date your project was completed. Excludes the 9-volt battery. The warranty provides coverage for the timer(s), valves, heads, pressure vacuum breaker, pipe and leaks. This warranty will not cover normal wear and tear for items including sprinkler head adjustments and emitter malfunctions. Note that your irrigation system needs periodic adjustments and maintenance. Check your system from time to time and make adjustments as needed. Emitter heads may clog, or your back-up battery may need replacement. Consult your garden center or sprinkler outlet for additional or replacement parts.
Hardscapes including masonry, flagstone, concrete, and pavers have a Two-Year limited warranty from the date your project was completed. Pavers and flagstone projects (patios and walkways) are guaranteed against defects in materials and workmanship for a period of two years. If, during this period, the patio or walkway develops readily apparent areas of settling or heaving, San Tan Valley Landscaping, will repair at no cost to the owner. This guarantee does not cover failures of the patio or walkway that result from vandalism, settling from previous construction excavation or trenching, burrowing animals, traffic load exceeding the design, and inclement weather, such as wind, frost, rain or heat shall not be covered in this warranty. Individual flagstones are not guaranteed against cracking or a change in color- this weathering of stone is a natural process and does not affect the structural integrity of the patio or walkway.